The benefits of providing regional transit authority services without charging a fare are clear but hard to quantify, Senate President Emerita Harriette Chandler said in a recent letter to the Worcester City Council.
..."As Worcester continues to undergo a renaissance, there has never been a better time to undertake a zero-fare approach to the [Worcester Regional Transit Authority]. It has been shown to dramatically increase ridership across demographic groups and destigmatize the use of public transit, bringing with it numerous benefits," Chandler, a Worcester Democrat, wrote. "Increased ridership offers potential for increased pedestrian traffic in our downtown and commercial districts, generating more lively, walkable areas and increased foot traffic for our businesses."https://www.masslive.com/worcester/2020/03/never-been-a-better-time-for-fare-free-public-transit-in-worcester-massachusetts-senate-president-emerita-harriette-chandler-says-in-letter-of-support.html